Brand new product : A period of 180 days after receipt of the item purchased by the buyer.
For used miners:
Strict quality inspection and carefully packed.
Within warranty period
Free repair/replacement service.
After warranty period
There will be repair/replacing cost incurred.
Technical support and repairing service are available for the full-life of the miner.
The warranty expires if you have done the following:
– Burned parts on the Hash Board or the chips
– Water damage
– You have removed and/or replaced elements yourself without consultation
– Poor power supply, lightning or excessive voltage.
Repairs can always be done by the team of C&E(bitminersupplier.com). However, we have two types of repairs:
Type 1: Repairs that fall under the manufacturer’s warranty. These repairs are done without charge and by C&E(bitminersupplier.com).
Type 2: Repairs that fall outside the manufacturer’s guarantee. These repairs must be sent, insured, to C&E(bitminersupplier.com) at the cost of the buyer. After an analysis, a quote will be provided to the buyer for the repair. If the buyer agrees, the repair will be done. In most cases, a repair takes 1-7 business days; when it will take longer, you will be notified of this.